Testimonials

Mark,
Thank you for your help in selecting my carpet. I love it!
Mary – Sun Lakes

Sal,
It was a real pleasant experience working with you. We appreciate your help. We felt you were not only a gentleman but a friend. We would recommend anyone to have you as their salesman. The installers also were a great bunch of guys.
Bill & Marsha – Sun Lakes

On behalf of the Arizona Street Railway Museum (dba The Phoenix Trolley Museum) I hereby acknowledge and express appreciation for the generous donation of carpeting for two of the museum rooms. This will allow the museum to develop a model layout of the historic Phoenix Trolley System (1887-1948) and have a room for viewing a DVD of the history of the system and an actual film of the last run of the trolleys in 1948. Once again, I wish to thank you for your generosity.
Gratefully,
Tom A. - Arizona Street Railway Museum

Dear Mark,
I couldn’t be more pleased. My floor is beautiful and I love it. If I had any idea you would respond to my concerns the way you did, I never would have stewed about it for so long. In your effort to convert me from an unhappy customer to a satisfied one, you went above and beyond our expectations. Your expertise and suggestions that led to our final decisions were invaluable. The fact that you closely monitored the project as it was being completed, as well as used your own expertise and did some of the tasks yourself really impressed us. We also appreciate very much, the acid wash you did as a final step to the floor’s completion. It was the perfect finishing touch. The floor whines. It’s something we couldn’t have handled ourselves. Just to let you know, we will have no hesitation in recommending you to our friends and acquaintances for their flooring needs when the occasion presents itself. In this competitive world, customer satisfaction is a “biggie,” and you definitely measure up. Thanks again for all you did for us, we are very ‘satisfied.’
Sincerely,
Judy D. – Sun Lakes

Dear Sal,
My wife and I would like to thank you and your team for the excellent installation of our new bedroom carpet. We understand that we were your first clients, but judging from the professionalism of your crew, they might have been working together for years. We were impressed by the speed, the ease, and the cleanliness with which they worked. They had moved some furniture, ripped out the old materials and installed a great new pad and carpet in just about two hours. The men were delightful and courteous throughout. We are glad to have you in Sun Lakes. As most satisfied customers, we know we will return to your establishment when the next areas in our home need replacement. Thanks again for a job well done.
Sincerely,
John K. – Sun Lakes

Mr. Roake,
The Chapel Board of the Sun Lakes Chapel would like to express their appreciation for the work you did in installing the new tile in the chapel and the chapel house. It was very nicely done. Thank you.
Sincerely,
Arlene K. – Sun Lakes Chapel

Dear Sal,
Just a note to tell you what a wonderful experience we had having our new floor installed. I have been a homeowner for many years and have had a lot of work done in my home. Never have I had such a large job as “flooring being replace” done so efficiently and easily. Form the moment we walked in the store your help in educating us on the tile was very helpful. Your help continued as we took a few tiles home to make the choice and your input at that point brought out price down by over $200. The workmen were informative, courteous, organize and hardworking. They arrived on time and got right to work. The flooring was finished the second day and they cleaned it plus any littler splatters. It was a great experience and has made our life so much better.
Thank you,
Sal. Marilyn M. – Sun Lakes

Dear Mark,
On behalf of the Sun Lakes Chapel Board, United Church of Christ, Sun Lakes Community Church, and Sun Lakes Jewish Congregation we would like to express our appreciation and thanks for all you did for us in the chapel flooring. It certainly will provide greater safety.
All good wishes,
Grace R. – Sun Lakes Chapel Board

Dear Mark,
We in Sun Lakes Rotary Club thank you for your continued support for our annual Pancake Breakfast to be held this month. Were it not for businesses such as your taking part by donating items or gift certificates for our raffle and silent auction, or placing ads on our place mats, our supports to the following would be lessened greatly. These charitable causes include Boys and Girls Clubs of the East Valley, Neighbors Who Care, Sun Lakes Sheriff’s Posse, Citizens Assistance Program, People’s Place, Hunger Plus and Polio Plus Rotary International Charities as well as three very important programs for youngsters, CHOICES, a program to keep students in school and challenge them to take tough course, STRIVE, a program for mentoring at-risk high school students in their junior and senior years and the Dictionary Project, which gives a dictionary to every 3rd grader in charter, parochial, public and reservation elementary schools. Our Power Point shown during the entire Pancake Breakfast is very helpful to raise funds and generate more business for your establishment. Again, we thank you for your interest and support.
Sincerely,
Stan S. – Sun Lakes Rotary